Strengthen our links with the health and social services network
Health and social services professionals sometimes misunderstand the role and service offerings of community aphasia organizations. However, these are essential because they offer numerous activities to people with aphasia and their loved ones.
Aware of this reality, AQPA is leading a project aimed at strengthening the network between community aphasia organizations and the health and social services network.
The different stages of the project
Funded by the Mirella and Lino Saputo Foundation, in collaboration with the Association of Aphasic People of Granby-region (APAG) and ARTERE, this project is structured around five stages.
A survey was carried out among around ten community aphasia organizations to find out more about their daily challenges. Objective of the survey: identify the levers that will provide better visibility to these organizations within the health and social services network.
Thanks to this preliminary work, seven recommendations were issued to aim for better complementarity between community organizations and health professionals.
Discover the results of the survey :
In order to optimize the continuum of services between the health and social services network and community aphasia organizations, eleven organizations were the subject of case studies. The objective of this analysis was to find ways to improve the referral of people with aphasia to appropriate services.
This step made it possible to determine the best orientation practices with a view to designing the broad outlines of a prototype which will promote more harmonious collaboration between the different actors involved in supporting people with aphasia.
Discover the best practices identified:
During this stage, we were able to create prototypes of communication tools used to direct people with aphasia to the services that are appropriate for them.
These prototypes will aim in particular to:
- Optimize the admission process for new members
- Build lasting ties with key players in the health and social services network, particularly through recurring communications
- Improve the visibility and credibility of organizations within and outside the health and social services network
During this stage, AQPA tested the prototype tools implemented in stage 3. These were tested by members with aphasia and their loved ones, in collaboration with the project manager and a speech therapist. Their suggestions made it possible to improve communication tools and formulate recommendations for inclusive participation.
During this final stage of the project, the AQPA wishes to spread its learning to other community organizations working with people with aphasia and their loved ones as well as to other organizations in the health and social services network and the university environment. AQPA goes on tour and meets the actors and actresses of its network. Stage 5 of swarming leads to a community of practice project with the En commun platform and a consulting service project.