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How to strengthen our ties with the Health and Social Services Network? A multi-phase project

The AQPA, funded by the Mirella and Lino Saputo Foundation, in collaboration with the Association des personnes aphasiques de Granby-région (APAG) and ARTÈRE, presents the results of its project aimed at strengthening the ties between community organizations and the Health and Social Services Network.

Every year in Quebec, thousands of new cases of aphasia are diagnosed. In addition to the support provided by the Health and Social Services Network for the language rehabilitation of people with aphasia, community organizations also provide services that help maintain language skills and social integration. 

The organizations complement the Health and Social Services Network, while offering an alternative communicational approach. Their ties with the aforementioned network must be strengthened and structured so that the needs of people with aphasia are optimally met. With regard to the referral of these people to the appropriate care for their condition, processes and procedures must be developed that are suited to both the realities of the organizations and the Health and Social Services Network. As a result, it will be possible to improve the entire continuum of services offered to people with aphasia.

Phase I of the project

Ten organizations from different regions were surveyed in order to get an overview of the support offered to people with aphasia at the community level in Quebec. Despite their differences in terms of resources and capacities, these organizations help several hundred people with a diagnosis of aphasia year after year.  

To learn more, consult  I – Rapport d’enquête auprès des organismes de soutien aux personnes atteintes d’aphasie (in French, 50 pages).

You may also want to read our Faits saillants du rapport d’enquête (in French, 2 pages) for a brief summary of our findings.

Phase II of the project

In order to optimize the continuum of services of which the Health and Social Services Network and the community organizations are a part, eleven organizations were the object of case studies. The purpose of this analysis was to find ways to improve the referral of people with aphasia to the appropriate services. Thus, the best practices and needs of eleven organizations were reported, with the aim of designing the broad outlines of a prototype that could be implemented to promote better collaboration between all the players involved in supporting people with aphasia.

To learn more, consult  II – Les meilleures pratiques d’orientation, vers les services qui leur sont appropriés, des personnes atteintes d’aphasie (in French, 67 pages).